Shop Foreman - BMT Honda Collison

Doggett Auto • Beaumont, TX

8h

About The Position

The Shop Foreman is responsible for maintaining workflow and work distribution among technicians. This role works closely with the Service Manager to oversee the quality of work on customer vehicles and shop efficiency.

Requirements

• High School Diploma or equivalent preferred
• Positive attitude and a desire to serve customers
• 7+ years of experience as an automotive technician/mechanic
• Excellent automotive diagnostic skills
• A strong investment in tools
• Aptitude for learning additional skills and processes
• Professional appearance and strong communication
• A desire for long-term career development
• Leadership experience

Responsibilities

• Oversee and manage all shop operations
• Manage and oversee individual technician workloads and overall workflow in the service area
• Work with the service department to distribute work to technicians
• Oversee technician team progress through internal training requirements and coach technicians to prepare for certifications
• Train and mentor new technicians
• Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
• Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance
• Manage technician team-building opportunities
• Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively
• Manage and maintain shop supplies and equipment
• Monitor bulk fluid levels
• Monitor shop efficiency through technician hours reports and ticket audit process
• Manage scan tool subscriptions
• Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
• Manage and oversee technician work schedule
• Enforce safety regulations and protocols
• Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED