Shop Foreman (working)

Tom Wood Honda•Anderson, IN

About The Position

The Shop Foreman / Technician at Tom Wood Honda is a working leadership role responsible for overseeing daily shop operations while actively performing advanced diagnostics and repairs. This individual serves as the technical leader and coach for the technician team, ensuring quality workmanship, productivity, and adherence to Honda and Tom Wood standards. This role partners closely with the Service Manager to drive efficiency, accountability, and a positive shop culture.

Requirements

5+ years of automotive technician experience; Honda experience strongly preferred.
Prior experience as a Shop Foreman, Lead Technician, or informal shop leader.
Strong diagnostic skills across electrical, drivability, engine, and chassis systems.
Proven ability to coach, lead, and influence technicians.
Valid driver’s license with an acceptable driving record.
Ability to work in a fastpaced, highvolume service environment.
Proven experience in automotive repair and maintenance
Strong diagnostic and problem-solving skills
Ability to work efficiently in a fast-paced, team-oriented environment
Familiarity with shop equipment (alignment systems, tire machines, diagnostic tools, AC service equipment)
Valid driver’s license with a clean driving record

Nice To Haves

Honda Master Technician or equivalent OEM certifications.
Experience working in a flatrate or performancebased shop environment.
Strong communication and conflictresolution skills.
Desire to grow into broader service leadership responsibilities.
ASE certifications or OEM training preferred (not required)

Responsibilities

Perform advanced diagnostics, repairs, and quality control inspections on Honda vehicles.
Serve as the technical authority for complex or escalated repair concerns.
Ensure all repairs meet Honda factory standards and dealership quality expectations.
Support warranty repair accuracy and reduce comebacks through coaching and inspection.
Act as a trainer and mentor for technicians at all skill levels, including onboarding new hires.
Provide realtime guidance, troubleshooting support, and skills development.
Monitor technician productivity, efficiency, and repair quality.
Coach and counsel technicians through verbal or documented performance feedback as needed.
Support the Service Manager with daily workflow, job assignments, and shop prioritization.
Ensure technician attendance, punctuality, and readiness for scheduled shifts.
Promote a clean, safe, and wellorganized shop environment.
Maintain strong communication between technicians, advisors, and service leadership.
Promote and model Tom Wood Group core values in all interactions.
Maintain a professional appearance, attitude, and behavior at all times.
Build positive relationships with teammates, vendors, and Honda representatives.
Participate in required Honda training and certification programs to remain current.
Conduct comprehensive vehicle inspections to identify potential issues early
Diagnose and repair mechanical and electrical problems with accuracy
Maintain detailed and accurate service documentation
Ensure a clean, safe, and organized work environment
Communicate effectively with service advisors and customers regarding repair needs and recommendations
Stay current with evolving automotive technologies, tools, and repair techniques
Deliver high-quality workmanship that meets or exceeds manufacturer standards