Shop Foreman / Technical Lead – Toyota | Leadership Role | $90K–$130K+

East Coast ToyotaCarlstadt, NJ
21d$90,000 - $130,000Onsite

About The Position

We are a family-owned Toyota dealership located in Wood-Ridge, NJ, operating a high-volume service department with approximately 1,500 customer-pay repair orders per month, plus warranty work. We are expanding into a new, state-of-the-art service facility and investing heavily in people, process, and technology. Our shop is staffed with factory-trained and certified technicians, and we are committed to raising efficiency, diagnostic accuracy, and overall technician performance. The Shop Foreman / Technical Lead role is designed for an experienced, senior-level technician who is ready to move into a leadership position and focus on guiding, mentoring, and improving the performance of the entire shop. This role is not a full-time wrench-turning position. While hands-on diagnostic assistance may be required when needed, the primary focus is on technical leadership, productivity, accountability, and technician development.

Requirements

  • Extensive automotive technician experience (Toyota experience strongly preferred)
  • Toyota Master Certification strongly preferred
  • ASE Master Certification preferred
  • Advanced diagnostic expertise
  • Proven ability to mentor, coach, and influence other technicians
  • Strong communication and leadership skills

Responsibilities

  • Technical Leadership & Diagnostics Serve as the top technical resource for complex diagnostic concerns
  • Assist technicians with advanced diagnostic strategy and problem-solving
  • Ensure all repairs meet Toyota factory standards and quality expectations
  • Productivity & Efficiency Monitor technician productivity, efficiency, and workflow
  • Identify opportunities to improve shop throughput and utilization
  • Work with service management to support fair dispatching and job flow
  • Training, Mentorship & Certification Mentor and coach technicians to improve skill level and confidence
  • Support ASE and Toyota certification advancement
  • Help elevate technicians toward expert-level capability
  • Accountability & Quality Control Hold technicians accountable for proper diagnostic processes and repair quality
  • Review comebacks and repeat repairs; implement corrective coaching
  • Promote professionalism, consistency, and pride in workmanship

Benefits

  • Stable, full-time leadership role
  • Paid training and continued education
  • Opportunity to directly impact shop performance, technician growth, and culture
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