Shop Foreman / Production Supervisor

Holiday World RV•League City, TX

About The Position

We're looking for an experienced Shop Foreman to lead daily service operations and drive technician performance at our RV dealership. You'll oversee workflow, mentor technicians, and ensure every unit leaves the shop meeting our quality standards. This role combines hands-on leadership with operational management—you'll be on the floor working alongside your team while tracking productivity metrics and maintaining department efficiency.

Requirements

2–4 years of RV service experience (required)
Strong technical knowledge of RV systems and installation procedures
Ability to read and interpret service manuals, schematics, and safety documentation
Proven ability to juggle multiple priorities in a fast-paced environment
Clear, professional communication skills with both customers and team members
Comfortable analyzing reports and making data-driven decisions
Valid driver's license required
Forklift certification (or willingness to obtain)
Availability to work every other Saturday

Nice To Haves

Previous supervisory or lead technician experience preferred
Associate's degree or technical certification preferred, or equivalent hands-on experience.

Responsibilities

Lead and coordinate daily service department workflow
Supervise and support technicians on technical installations and repairs
Train team members on new products, procedures, and safety protocols
Build and manage work schedules for optimal shop coverage
Monitor technician productivity and labor utilization; track monthly performance metrics
Own the customer experience from check-in through delivery
Maintain a clean, safe, and organized shop environment
Assist with phone inquiries and customer communication as needed