Shop Coordinator

Mustang CatBryan, TX
16hOnsite

About The Position

Mustang Cat is actively seeking a Shop Coordinator to support the Machinery Service Department in Bryan, Texas. In this role, you will assist the Service Supervisor in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination.

Requirements

  • High school diploma or equivalent required
  • 1–2 years of dispatching or coordination experience in a service or repair-related industry
  • Excellent customer service and organizational skills
  • Strong computer skills, including Microsoft Office Suite
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional communication across phone, email, and in-person interactions

Nice To Haves

  • Mechanical aptitude or background in equipment repair/service
  • Spanish-speaking skills are a strong plus
  • Familiarity with Caterpillar equipment, service scheduling systems, or CRM platforms is beneficial.

Responsibilities

  • Support shop scheduling and coordinate repairs between teams
  • Review invoices for accuracy and process warranty documentation
  • Monitor production and efficiency, reporting key metrics
  • Manage equipment inventory and assist with shipping & receiving
  • Enforce safety and contamination control practices
  • Provide technical support to internal stakeholders
  • Communicate effectively with technicians, Product Support Sales Reps, and customers
  • Step in for the Service Supervisor during absences and assist with delegated tasks

Benefits

  • Great Work-Life Balance
  • On-Premise Clinic
  • Opportunity for Overtime
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability
  • Full-Time Benefits: Medical, Dental, Vision
  • 401(k) with Employer Match
  • Paid Vacation, Sick Time & Holidays

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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