Rubber Shop Coordinator

FCX Performance•Appleton, WI

About The Position

Perform duties to coordinate shop production orders, oversee daily operations of the warehouse, and provide assistance in coordinating and expediting customer and service center inquiries and orders. Carry out policies and procedures as defined in the quality manual. Continuous development through reading, schools, seminars and on-the-job training.

Requirements

2+ years rubber shop experience to include vulcanizing, splicing, light or heavyweight conveyor belting products
Scheduling, multi-tasking, proven ability to meet deadline & quality metrics
Mechanical and mathematical aptitude
Excellent telephone skills and English (verbal, written, grammar)
Ability and desire to learn new systems and processes quickly
Ability to lift up to 50 lbs.
Strong computer skills, particularly Excel
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)

Nice To Haves

SAP / ERP experience a plus

Responsibilities

Assist customers and service centers in estimating needs and quote prices on parts, replacements, labor/installation, repairs, and other charges; submit for approval; check availability of stock, back order status, vendor schedules, service center stock, shipping dates; quote prices, write orders and process; verify orders and correspondence.
Schedule work in the Rubber Shop as necessary to ensure customer and service center orders are fulfilled in a timely and efficient manner.
Expedite order inquires; check status of order, capabilities; follow up back orders, issue tracers on lost orders; establish order or stock disposition and notify customer or service center; receive and store parts in designated locations; maintain record files regarding locations and quantities. Investigate defects, damages, incorrect shipments, and lost orders; notify supervision of any discrepancies.
Expedite work orders; bill completed work. Maintain records and status of work, inventory of rubber components and products, tools, equipment and supplies, daily orders, phone calls,
Work from work orders, quotes, customer specifications, written, and verbal instructions in all shop areas.
Perform other duties as assigned or directed.