Shoe Runner Associate-Weekends Only (Saturday & Sunday)

Scheels•Town of Grand Chute, WI

About The Position

As a potential future employee owner at Scheels, you will play a key role in delivering an exceptional customer experience in a world-class and fast-paced retail environment. Whether working on the sales floor, in the support space, or in a leadership role, you will be empowered to drive our mission to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. Schedule: Must be flexible to work assigned schedule between the hours of 10 a.m. and 9 p.m. Saturday and 10 a.m. and 6 p.m. Sundays. The Weekend Shoe Runner will be required to work a minimum of 2 full weekends per month (both Saturday and Sunday), or every other weekend. Schedule may include varied hours, evenings, and holidays.

Requirements

Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines

Responsibilities

Assist in Men's, Women's, and Youth shoe areas
Be proactive in communicating with the Specialty Shop Manager and team to understand the urgent needs in the area
Select shoes from backstock and place them in the staging area for sales associates
Return any unpurchased shoes to the correct areas in backstock
Assist Customer Service with shoe return processing and return items to the sales floor
Keep the product organized to eliminate clutter and maintain accurate inventory records
Initiate a warm and welcoming interaction with customers, establishing a rapport and offering assistance, setting a positive tone for the customer's experience
Maintaining a smooth flow of service to minimize wait times for customers
Ability to be organized, multi-task, and maintain all aspects of the Shoe Runner role
Ability to work independently and with the team
Strong oral/written communication and presentation skills to communicate effectively and promptly
Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram form
Demonstrates attention to detail
Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures
Willing to do other tasks as assigned by the leadership team and merchandiser Leads
Work assigned schedule; may include varied hours, evenings, weekends, and holidays