Shipping Team Lead

Cover Care•Westfield, IN

8d•$21 - $23•Onsite

About The Position

The Shipping Team Lead oversees daily shipping operations and leads a team of shipping associates to ensure accurate, timely, and efficient order fulfillment. This role is responsible for coordinating workflow, maintaining safety and quality standards, and supporting continuous improvement within the shipping function

Requirements

High school diploma or equivalent
2-3 year’s experience of shipping, warehouse, or logistics.
Strong knowledge of shipping processes (unloading, verification, staging, documentation)
Proficiency with Warehouse Management Systems (WMS) and RF scanners
Forklift, pallet jack, and material-handling equipment operation (certifications preferred)
Ability to read BOLs, packing slips, purchase orders, and inventory documents
Understanding of inventory control, cycle counting, and putaway procedures
Knowledge of LTL/FTL freight handling and dock operations
Familiarity with product labeling, barcoding, and lot/serial tracking
Strong attention to detail for accurate receiving and inventory movement
Experience conducting safety talks and encouraging safe work habits
Experience onboarding and training employees in receiving and warehouse processes
Ability to prioritize tasks in a fast-paced, deadline-driven environment
Experience conducting safety talks and encouraging safe work habits
Effective time management and ability to handle multiple inbound shipments
Knowledge of lean principles (5S, waste reduction, standard work)
Skilled in maintaining clean, organized, and safe dock and warehouse areas
Ability to lead, coach, and motivate shipping associates
Task assignment, workload balancing, and shift coordination
Conflict resolution and performance coaching
Ability to maintain team discipline while promoting a positive work environment
Clear and direct communication with cross-functional teams, (Inventory, Material Handling, Production)
Ability to document issues, escalate discrepancies, and report daily progress
Competent in leading shift huddles and training sessions
Strong written communication for logs, reports, and WMS notes
Knowledge of OSHA and company safety standards
Ability to enforce safe equipment operation and PPE usage
Root-cause analysis for process breakdowns
Identifying workflow bottlenecks and recommending improvements
Data-driven decision-making based on KPIs and WMS reports
Ability to stand for extended periods of time.
Lifting of up to 50 pounds, moving up to 200 pounds.
Full-time position with regular working hours, Monday through Friday.
Overtime as required for current business needs
Job requires both indoor and outdoor work.
Ability to communicate effectively both verbally and in writing.
Ability to read and follow written instructions.
Ability to work in a fast-paced, deadline-oriented environment.
Basic mathematical skills to analyze, review, and process orders accurately; an ability to add, subtract, multiply, and divide numbers and above average ability to interpret measurements and increments.
Ability to prioritize, organize, and work independently with minimal supervision.
Ability to operate heavy machinery, basic hand tools, and power tools.
Knowledge of manufacturing processes, mechanics, and basic quality principles.
Ability to work as part of a team.
Ability to stand and walk continually.
Ability to lift 100 pounds and push or pull 150 pounds; an ability to use hands to touch, handle, or feel.
Ability to see, including the use of color perception and peripheral vision; an ability to hear and speak clearly.
Ability to read reports, orders, and other documentation.

Nice To Haves

Previous manufacturing experience is preferred.

Responsibilities

Serve as acting supervisor in the absence of the supervisor or manager, coordinating with freight carriers, preparing bills of landing (BOLs), and managing unexpected operational changes
Lead, train, coach, and motivate shipping associates on procedures, safety standards, and equipment operation
Assign daily tasks and manage workflow to ensure accurate, on-time shipment of orders
Monitor team performance, productivity, and accuracy; provide ongoing feedback and coaching
Oversee picking, packing, labeling, staging, and loading outbound shipments
Ensure compliance with shipping procedures, safety regulations, and quality standards
Prepare and verify shipping documentation, including BOLs and export paperwork as required
Coordinate with carriers, production, and internal departments to resolve shipping and operational issues
Investigate and resolve shipping discrepancies, damages, delays, and inventory variances
Maintain a clean, organized, and safe shipping environment
Track shipping metrics and report trends, issues, and improvement opportunities to management
Support continuous improvement initiatives and process enhancements
Safely operate warehouse equipment, including forklifts and pallet jacks