Shipping Supervisor

inExhaust•Lincoln, NE

4d•Onsite

About The Position

The Shipping Supervisor is responsible for overseeing and coordinating all daily activities of the shipping department.This includes managing personnel, ensuring the accurate and timely preparation and dispatch of customer orders, optimizing workflow, and maintaining compliance with safety and quality standards. The supervisor plays a critical role in the final stage of the supply chain, ensuring product integrity and customer satisfaction.

Requirements

High school diploma or GED required.
3-5 years of experience in a warehouse or distribution environment, with at least 1-2 years in a supervisory or lead role, specifically within shipping operations.
Proficient with Microsoft Office Suite (Excel, Word).

Nice To Haves

Associate’s or Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field preferred.

Responsibilities

Supervise, train, coach, and motivate shipping department staff.
Schedule shifts, assign daily tasks, manage time-off requests, and ensure adequate staffing levels to meet operational demands.
Conduct performance reviews, provide constructive feedback, and handle disciplinary actions in coordination with Human Resources.
Foster a positive and productive work environment focused on teamwork, safety, and efficiency.
Oversee the entire shipping process, from order picking verification and packing to final loading and dispatch.
Ensure all customer orders are accurately packed, labeled, documented, and shipped on schedule to meet delivery deadlines.
Coordinate with internal departments to resolve shipping discrepancies and prioritize urgent orders.
Oversee the loading and unloading of trucks, ensuring compliance with weight distribution and load securement regulations.
Verify the accuracy of shipping documentation, including bills of lading (BOLs), commercial invoices, customs forms, and manifests.
Manage and control shipping supplies inventory.
Enforce all company safety policies and procedures.
Conduct regular safety meetings and inspections to identify and mitigate potential workplace hazards.
Ensure compliance with all local, state, federal, and international shipping regulations, including DOT, OSHA, and customs requirements.
Maintain the security of the shipping area and company assets, controlling access to the dock and inventory.
Monitor product quality and packaging integrity to minimize damage during transit.
Coordinate with Inventory Control to ensure accurate inventory counts during the shipping process.
Oversee the proper use and maintenance of departmental equipment.
Troubleshoot and resolve issues with the Warehouse Management System (WMS) or Enterprise Resource Planning (ERP) system as they relate to shipping.
Track and report on key shipping performance indicators (KPIs) such as on-time shipments, shipping accuracy, cost per shipment, and labor efficiency.
Analyze operational data to identify bottlenecks and implement continuous improvement initiatives to enhance efficiency and reduce shipping costs.
Prepare regular status reports for management on departmental performance and challenges.
Book and schedule freight shipments
Negotiate rates
Manage the daily pick-up schedule, ensuring carriers arrive on time and loads are ready.
Track and trace shipments from departure to delivery
Investigate and resolve shipping issues, such as delayed deliveries, lost freight, or damaged goods, and manage the claims process.
Generate and audit all required shipping and customs documentation.
Maintain and update the Transportation Management System (TMS) or relevant enterprise resource planning (ERP) system with accurate freight data, rates, and carrier information.