Shipping Supervisor

IMG Citrus•Vero Beach, FL

4d•Onsite

About The Position

The Shipping Supervisor is responsible for all aspects of shipping, packed fruit inventory management, and cooler personnel management. Responsible for outbound fruit movement, ensuring all orders are shipped within customer specs and in a timely manner. Responsible for receiving Imported fruit. Provide technical and administrative oversight and expertise to logistics operations while building a high-performing team. The ideal candidate has hands-on experience in citrus industry and warehousing/packing operations, with experience managing perishable and products across multiple varieties. Candidate must be a team player with a strong work ethic and proven ability to succeed in a fast-paced environment. This role will directly supervise 3 or more shipping staff members.

Requirements

Minimum 2 years experience in distribution leadership required – perishable and/or citrus preferred
Bachelor’s degree in Business Management, Supply Chain & Logistics, or related work highly desired
High level functionality in a team environment where honest communication, a positive attitude, engagement, and personal accountability is expected
Detail oriented, organized, and committed to quality
Bilingual (English/Spanish) preferred
Well-developed oral and written communication skills
Customer service focused and results driven
Excellent leadership skills including development, supervision, and accountability
Excellent interpersonal and coaching skills required
Strong analytical and strategic thinking skills with proven problem-solving ability
Operational knowledge of food safety standards, regulations, and compliance
Knowledge of safe work practices, including OSHA regulations, forklift certification, and training
Ability to effectively communicate with multiple levels across the organization
Ability to operate forklift safely and effectively

Responsibilities

Responsible for outbound fruit movement, ensuring all orders are shipped within customer specifications and on a timely manner
Ensure cooler operations function efficiently; reporting any issues to maintenance department
Coach, mentor, develop, and train team; evaluate and track employee performance
Handle administrative responsibilities including inventory reporting, PIQ documentation, labor management, and budgets
Monitor and maintain proper temperature and humidity levels in cooling facilities, including digital recorder functionality and connectivity
Report daily inventory levels, exceptions, and outages; identify root causes and implement corrective actions
Maintain Food Safety documentation for the shipping department and cooler operations
Develop and distribute aged inventory reports; conduct routine floor counts and update the BC365 system as needed
Manage inventory using FIFO (First-In, First-Out) procedures to ensure freshness and accuracy
Coordinate with other departments to ensure efficient product movement and exceptional service for internal and external customers
Identify trends and issues; troubleshoot and implement effective solutions
Coordinate inventory movement and storage between internal and external facilities
Manage and oversee incoming imported fruit, track inventory, coordinate inspections, and maintain accurate records
Maintain continuous communication with the packinghouse and sales departments
Oversee manifest administrative functions and ensure accurate reporting to Sales, USDA, and the IR League
Utilize company systems and software (e.g., BC365, Microsoft Office) to enhance efficiency and operational oversight
Perform other duties and special projects as assigned