Shipping Supervisor

MDVA•High Point, NC

40d•Onsite

About The Position

The Shipping Supervisor oversees outbound shipping operations in a dairy manufacturing facility, ensuring accurate, timely shipments while maintaining food safety, quality, and regulatory compliance. This role supervises shipping staff, engages in carrier schedules, monitors inventory accuracy, and ensures proper product handling and temperature control. This position works closely with production, quality, and warehouse teams to support efficient, compliant, and on-time deliveries.

Requirements

High school diploma, general education degree (GED), or international equivalent required.
Minimum of three (3) years of experience in shipping or warehouse operations required.
Working knowledge of shipping, receiving, and inventory control procedures, including related documentation and compliance requirements.
Intermediate to advanced computer proficiency, including Microsoft Office applications (Word and Excel).

Nice To Haves

Experience with SAP or similar enterprise resource planning (ERP) systems preferred.

Responsibilities

Enforces safety rules and company policies.
Ensures that all required inbound/outbound documentation is complete and has been properly processed in the inventory management system.
Maintains proper inventory levels to support customer orders and demands.
Operates forklift as needed.
Plans accordingly to minimize production disruptions due to unplanned absences/circumstances.
Effectively communicates and coordinates product and resource availability within the production department.
Actively engages in waste reduction efforts in all areas, including fluid milk, ingredients, packaging, finished products, labor, and loss prevention.
Monitors and records necessary waste tracking documentation.
Maintains high sanitation standards by enforcing equipment and area cleanliness.
Ensures all required process control documentation is completed.
Investigates and immediately reports all incidents involving company equipment or personnel.
Oversees shipping activities to ensure accuracy and condition of shipments.
Inspects material handling equipment and cooler/warehouse daily for defects.
Immediately notifies chain of command of any needed repairs.
Instructs forklift drivers and equipment operators on job duties once certification is completed.
Coordinates loadout and communication with branch locations, 3rd party hauling companies, and vendors.
Promotes retention and provides a workplace culture that is clean and organized.
Maintains a positive and safe environment that supports the company’s missions, visions, guiding principles, and core values.