SHIPPING & RECEIVING CLERK

Lithia & Driveway • Washington Township, MI

12d

About The Position

Suburban Ford of Romeo is looking for a sharp, organized, and customer‑focused Shipping & Receiving Clerk to join our high‑performing Parts Department. If you take pride in accuracy, thrive in a fast‑paced environment, and believe great customer service begins with YOU—this is the opportunity to make a real impact. Be part of a dealership group known for excellence, customer loyalty, and team‑first culture.

Requirements

• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Automotive dealership or parts experience is a plus
• A team‑oriented mindset with a passion for delivering top‑tier customer service
• Strong organizational skills with sharp attention to detail
• Ability to juggle multiple tasks in a busy, fast‑moving environment
• Confident phone etiquette and clear communication
• Comfortable using computers and basic inventory systems
• Reliable, safety‑focused driver with a clean approach to vehicle care

Responsibilities

• Deliver exceptional service to wholesale, retail, and service customers—every time
• Maintain a flawless parts inventory through accurate binning, stocking, organization, and routine audits
• Receive, ship, and track all incoming and outgoing parts orders
• Keep meticulous records using delivery boards, logs, and tracking systems
• Support technicians and counter staff by pulling and delivering parts promptly
• Assist with annual physical inventory and everyday department organization
• Maintain a clean, safe, and efficient workspace and delivery vehicle
• Handle returns, funds, and discrepancies with accuracy and professionalism
• Communicate clearly, courteously, and confidently—by phone and in person
• Complete required manufacturer and Lithia training to stay sharp and certified
• Take initiative with additional duties that support the Parts team’s success

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan2
• Lithia Learning Center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED