Shipping/Receiving Admin Wed, Thu, Fri 2:30pm-3:00am

MDI • Hickory, NC

9d

About The Position

Major Functions:Ensuring 98% on time deliveries to customers through monitoring of workflow from start to end of shift

Requirements

• Strong ability to multi-task and prioritize work
• Must be able to work a flexible schedule in all warehouse environments
• Self-starter that needs minimal supervision
• Strong customer service and communication skills
• Excellent organizational and problem-solving skills
• Beginner to intermediate level Excel and Word

Responsibilities

• Allocates the workforce based on order flow. Ensures both grocery and perishable trips are synced; alerting supervisor to make staff movements to maintain on time deliveries
• Monitors leave times and recognizes issues concerning loads, contacts selectors to provides solutions, and ensure load is completed
• Collaborates with supervisor regarding problems and potential setbacks with workflow to determine a solution and execute
• Print tickets and verify correct order; determine immediate needs versus tickets pulled for later selection based on current cases per hour and leave times. Notes specific instructions with loads or products; recognizing concerns and prioritizes
• Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to be adjusted; identifies difficult tickets to pick early thus avoiding potential OT
• Responsible for Fast 9 orders: release work, print tickets and provide to selectors to pick and deliver to specific internal locations; match and code handbills with signatures
• Monitors Souto Foods and specialty loads, prioritize with seasoned selector and ensures instructions are followed
• Assign selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements
• Identify new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity
• Responsible for moving selectors between direct and indirect time based on task performing, determines the amount of time to add to their production
• Ensure tickets are closed and proper indirect codes used to allow supervisors to track movement and accurate productivity totals
• Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end
• Responsible for researching ‘scratches’ including checking pallets, inventory, selector voice activity – if needed, communicates with dispatch to remove item, and avoid potential credits at delivery
• Communicates with lifts for let downs as needed, providing missing pallet numbers
• Track selectors progress on tickets, monitor their breaks and lunches to determine discrepancies
• Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return
• Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily
• Maintain new hire folders containing production percentages, total cases selected, and weekly goals

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees