Shipping Optimization Services Performance Engineer

Shipium

12d • Remote

About The Position

Are you a parcel logistics expert who loves diving into data to find hidden competitive advantages? Shipium is looking for a Performance Engineer to serve as a high-impact, customer-facing consultant. You won’t just be implementing software; you’ll be leading strategic engagements that reshape how our customers handle fulfillment, carrier negotiations, and network design.
You will act as the bridge between complex data simulations and C-suite decision-making, ensuring our clients extract maximum value from the Shipium platform while directly influencing our future product roadmap.

Requirements

• Parcel Shipping Expertise: 5+ years of hands-on experience in parcel shipping and logistics (ideally on the shipper side or as a strategic consultant).
• Contract Negotiation: 2+ years of experience managing contract components and levers. Experience with Parcel and LTL contract negotiation is a major plus.
• Financial Literacy: 2+ years of deep experience with shipping invoicing, including surcharges, cost components, and discrepancy identification.
• Consultative Background: Proven track record of diagnosing complex business challenges and aligning service delivery with client goals.
• Tech Proficiency: Comfortable leveraging simulation tools and data dashboards to perform diagnostics and network modeling.

Responsibilities

• Lead Strategic Engagements: Guide shippers through complex optimization projects, including Carrier Portfolio Management and Strategic Planning Workshops.
• Execute High-Stakes Projects: Drive RFP and negotiation support through complex scenario modeling, and lead fulfillment optimization efforts like physical network design and inventory positioning.
• Master Financial Controllership: Help customers manage their P&L by performing margin analysis, billing management, and budgeting support to identify and stop shipping margin erosion.
• Be the "Voice of the Customer": Translate customer pain points and project outcomes into actionable feedback for our Product Development team to help shape the Shipium roadmap.
• Monitor & Validate Performance: Use our Network Performance Dashboard and simulation tools to track and report on the tangible value realized from your recommendations.

Benefits

• Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 25 states, 8 paid weeks of parental leave, 12 paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees