Shipping Clerk

API Heat Transfer•Mount Pleasant, WI

1d•Onsite

About The Position

The Shipping Clerk is responsible for ensuring that all outgoing shipments of products, materials, and supplies are in order. This individual works with carriers, customers, and internal partners to help maintain delivery paperwork, invoicing, and discrepancies are handled quickly and efficiently. API Heat Transfer is looking for people who enjoy being part of transformation with a new mission, new leaders, and an accelerating path to Lean Cultural Change.

Requirements

High school diploma
ERP System experience (i.e., SAP, PeopleSoft, JD Edwards, PLEX)
At least two years of previous warehouse experience.
Strong verbal and written communication skills.
Ability to anticipate problems and meet deadlines
Excellent organizational skills and attention to detail.
Solution focused and process improvement driven.
Proven ability to develop relationships with internal partners.
Proficiency with Microsoft Word, Excel, Outlook.

Nice To Haves

Forklift certification and truck driving experience preferred.
Lean / Continuous Improvement experience preferred.

Responsibilities

Work with customers, carriers, and internal parties to quote and schedule shipments for national and international customers.
Track, trace, and update the status of outgoing shipments and provide necessary communication and documentation to customer.
Collaborate with customer service, carriers, and others involved in the shipment of products to resolve any discrepancies or delays.
File and maintain claims for loss and damage.
Maintain an accurate account of daily moves, inventory, and skid counts to communicate as needed.
See that all invoices are reviewed for accuracy and filed appropriately.
Maintain a clean, neat, and organized work area and filing system.
Order and maintain shipping supplies and labels as needed.
Engage with customers, vendors, and drivers with a professional and positive attitude.
Provide additional backup support for shipping and receiving departments and other additional duties as assigned.
Track key metrics for shipping department.