Shipping Associate | AM
About The Position
DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page . ______________________________________________________________________ Position Overview: The Shipping Associate processes customer orders from around the world, ensuring final steps for accurate delivery are complete and all orders are provided to the carriers for same day shipping, satisfying our customer's needs in a fast-paced environment. This role handles any orders that produce errors or do not auto post. This is an essential onsite role, which requires regular onsite attendance.
Requirements
- Highschool diploma or GED required
- Read, write, and communicate in English
- Basic computer navigation and typing skills
- Ability to actively participate as a team member in order to meet departmental goals
- Demonstrated ability to multi-task as well as the ability to change focus quickly based on requests by employees/management
- Able to solve problems quickly and efficiently
- Dependable, responsible contributor committed to excellence and success
- Adapt to changes in software and processes quickly and accurately
Responsibilities
- Troubleshoot and handle errors on all orders that do not auto post or that need invoices or additional steps to be completed
- Well-versed in carrier specific software programs such as: Fed Ex Ship Manager, UPS WorldShip, DHL EasyShip, and show a demonstrated ability to process orders correctly
- Read order notes and make the best determination of the next step in processing the order
- Act with a high level of courtesy as a liaison between Sales, Customer Service, Logistics, Accounts Receivable, and PDC in meeting customer requirements
- Manually enter dimensions, weights, and posting of orders that do not fit on the belt system (large and oversized/non-conveyable products) or items that ship out palletized.
- Complete re-palletization, wrapping, and/or banding of product when necessary
- Ensure truck logs are completed, upload necessary shipping documents, and collaborate with other departments for possible corrections
- Perform carrier support by keeping the shipping cages clear including remove boxes to place on pallets and emptying the shipping cages to avoid belt congestion; move cages to applicable carrier
- Operate pallet jacks, pallet jack scale, PIV/forklift, stand on pallet jack, part mover, and pallet wrapping machine
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
