Shipping and Receiving Coordinator
About The Position
As Shipping and Receiving Coordinator, you’ll provide responses to customer inquiries including pick-ups, schedules, and product orders and you will dispatch vehicles on pre-set routes for each CSR daily. Assist walk-in customers as needed. Assist with routine handheld/printer availability and operations. Build and print daily routes for drivers including preparing shipping documents, route sheets, and barcode labels. Dispatch drivers for extra or missed pick-ups and ensure that routes are balanced. Assist Customer Service with customer requests, route changes, and rescheduling for pickups/missed stops. Monitor operations and work of all Customer Service Reps. Monitor and escalate CIC’s to supervisor Review driver paperwork (VCR and logbook) and file paperwork. Debrief drivers in accordance with written SOPs. Complete consolidated manifests for trailer shipments. Forward VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance requests. Assist drivers with any problems/issues that arise. Create load sheets, prepare reviews and stamp all manifests. Oversee and participate in the maintenance of DOT Log Files and Vehicle Condition Reports for all CSRs and equipment. Ensure DQF, DOT Logs and VCR logs are accurate and complete; must maintain DOT files and download PDTs.
Requirements
- High school diploma or GED
Nice To Haves
- 1+ years of related transportation/logistics experience
- Knowledge of waste routing and disposal of Hazardous Materials
- Knowledge of DOT, EPA, and State Waste Regulations
- Ability to read, write, speak and understand English
Responsibilities
- Provide responses to customer inquiries including pick-ups, schedules, and product orders
- Dispatch vehicles on pre-set routes for each CSR daily
- Assist walk-in customers as needed
- Assist with routine handheld/printer availability and operations
- Build and print daily routes for drivers including preparing shipping documents, route sheets, and barcode labels
- Dispatch drivers for extra or missed pick-ups and ensure that routes are balanced
- Assist Customer Service with customer requests, route changes, and rescheduling for pickups/missed stops
- Monitor operations and work of all Customer Service Reps
- Monitor and escalate CIC’s to supervisor
- Review driver paperwork (VCR and logbook) and file paperwork
- Debrief drivers in accordance with written SOPs
- Complete consolidated manifests for trailer shipments
- Forward VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance requests
- Assist drivers with any problems/issues that arise
- Create load sheets, prepare reviews and stamp all manifests
- Oversee and participate in the maintenance of DOT Log Files and Vehicle Condition Reports for all CSRs and equipment
- Ensure DQF, DOT Logs and VCR logs are accurate and complete; must maintain DOT files and download PDTs
Benefits
- Health benefits available Day 1
- 401k available Day 1
- 10+ paid holidays/year
- Free HAZWOPER training and certification
- Overtime opportunities
- Ability to be cross-trained into different roles
- Health, dental, vision, life, and disability insurance plans starting on the first day of employment
- Paid time off
- Wellness benefits
- Employee discount program
- Tuition assistance
- A 401k with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
