Shipping Analyst Intern

Scheels All Sports•Fargo, ND

15d

About The Position

Scheels Company Goals: We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. Overview: The E-Commerce Shipping Analyst Intern will be responsible for improving shipping cost-effectiveness and speed for scheels.com customers, along with researching & analyzing our online competition’s approaches & strategies around shipping and fulfillment. This position will work closely with the rest of the E-Commerce team.

Requirements

Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines

Nice To Haves

Ideal candidate will have an interest in obtaining an Associate’s or Bachelor’s Degree in Business or related field

Responsibilities

Explore and identify cost-saving opportunities in relation to Scheels.com shipping expenses
Research and report on the different online shipping experiences & costs across our competitors within key categories & brands
Fundamental understanding of Scheels.com fulfillment processes and ability to support different E-Commerce teams
Process through various aspects of post-purchase order management and package lifecycles
Professional communication on behalf of the Scheels with our established carrier partnerships and other external partners
Ability to research, organize, problem-solve and communicate around complex issues with a team
Ability to identify, test, and improve points of opportunity throughout the scheels.com experience and shipping workflows
Basic computer knowledge: Microsoft Office, Google Docs, Sheets, and Slides

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

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