RMA Receiving Coordinator

Savant-Co•Barnstable, MA

3d•$22 - $25•Onsite

About The Position

Savant Systems, Inc. is a global leader in smart home and energy, and traditional lighting solutions, for consumers, businesses, utility companies and more. As the parent of GE Lighting, a Savant company, Savant offers the most diverse portfolio of DIY and professionally installed products in the industry. Our innovative solutions unite all the vital pillars of any smart home - climate, lighting, entertainment, security, and energy - all controlled by a single intuitive award-winning app experience.This is a direct-hire position with benefits. (medical, dental, vision, holidays, vacation, 401k employer match) Starting pay range is $22.00 - $25.00 per hour DOE. This position is 100% onsite in Hyannis, MA. SUMMARY: Receiving and documenting merchandise for delivery or return. 1st Shift, Mon - Fri. Typical hours are 8:00am - 5:00pm, 8:30am - 5:30pm, or 9:00am - 6:00pm, with a 60 minute lunch break. It could also be a shorter day 8:30am - 5:00pm with a 30 minute lunch. There is some flexibility. There may occasionally be an opportunity to work some overtime hours as dictated by workload. This only happens a few times per year and only be about 0-5 OT hours that particular per week.

Requirements

High school diploma, GED, or equivalent
At least two years logistics customer service experience
Able to operate FEDEX / UPS ship manager as well as arrangement of LTL shipments through FEDEX Freight or other carriers
Able to ship internationally through FEDEX ship manager
Strong computer skills and quick learner on receiving/shipping and returns receiving
Good written and verbal communication skills
Able to work independently and as part of a team on time-sensitive projects
Strong sense of urgency, time management and organizational skills
Must be able to lift 50 lbs.

Responsibilities

Receive and sort incoming stock into our Hyannis, MA headquarters
Receive stock per purchase orders and place goods in their proper locations
Pick, Pack & Ship according to warehouse pick ticket using FEDEX / UPS and Salesforce platforms
Coordinate with all departments to fulfill specific and ongoing inventory and shipping needs.
Collaborate and communicate with logistics manager, purchasing representatives, FEDEX / UPS / LTL service providers, and others involved in the shipment and receipt of products
Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company
Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
Handle issues arising in shipping or inventory handling
Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods
Troubleshoot shipping issues and customer complaints that arise and work to solve them
Identify and complete Priority tasks according to operational needs and daily shipping deadlines
Keep track of, manage and maintain traceability of multiple warehouse inventories (in data management system and physical)
Keep shipping supplies ordered and stocked
Assist with floor organization
Ability to build pallets neatly and organized