Shipment Distribution / Registrations Representative

The Suddath Companies•Jacksonville, FL

About The Position

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. THIS IS A FULL-TIME/SEASONAL POSITION Summary: Distribute and extend shipment offers to quality agents, along with register and data input new shipment offers in the system

Requirements

Excellent verbal and written communication skills
Ability to prioritize and re-prioritize as situations and needs change throughout the workday
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Excellent teamwork and interpersonal skills required
Strong problem solving skills
Excellent attention to detail and follow through
Ability to work under deadlines and specific time frames
Ability to develop and maintain positive working relationships with internal and external customers
High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Excellent customer service and oral/written communication skills required
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
To perform this job successfully, an individual should have knowledge of MS Word and MS Excel

Responsibilities

Assign OA & DA agent assignments
Coordinate and negotiate dates to ensure shipment is covered
Register and data input new shipment offers in the system
Facilitate outgoing and incoming calls from agents and military bases
Interface with Agency management team to meet offer and registration goals and deadlines
Update computer system with notes regarding changes and communications
Coordinate offsite services with vendors in various markets
Complete all administrative procedures
Interface with other department personnel regarding pricing or service related issues
Maintain accurate records and audit documents for accuracy
Must be able to work overtime during peak season