Shift Supervisor, Rising Up Men's Shelter (Per Diem)

CAMBA•New York, NY

2d•Onsite

About The Position

CAMBA is a community-based organization in New York City that provides over 180 integrated programs in various areas including Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services, serving almost 80,000 individuals and families. CAMBA operates 6 single adult shelters, 6 family shelters, and one drop-in center, offering supportive, structured, therapeutic, safe, and drug-free facilities. These shelters provide comprehensive services to stabilize homeless individuals, often with mental illness and substance abuse issues, to help them transition into permanent and/or supported housing. CAMBA’s Rising Up Men’s Shelter is a 141-bed employment shelter in Williamsburg, Brooklyn, focused on connecting residents to stable employment for permanent housing.

Requirements

HS Diploma or GED and or associate’s degree (A.A.) and 2 years applicable experience, or bachelor’s degree (B.A., B.S.W.) and/or equivalent experience.
3 years applicable experience.
Must obtain and maintain First Aid/CPR certification.
Must obtain and maintain certification in overdose prevention.
Must obtain and maintain F-80 Fire Safety Coordinator certification.

Responsibilities

Maintain professional relationships with clients and client confidentiality.
Must remain on-site to always provide supervisory coverage, including lunch breaks, when working shifts as the only on-site Shift Supervisor.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Input client data using DHS’ CARES database, as needed.
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., logbook entries, bed checks, client belongings, security, client care, medication, etc).
Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
Must remain on-site to always provide supervisory coverage, including lunch breaks, when working shifts as the only on-site Shift Supervisor.
Ensure inventory of security equipment is up to date.
Ensure security of valuables and medications in safe/cabinet.
Retrieve, observe and document client’s self-administration of medications, as appropriate.
Utilize performance management systems to encourage the ongoing communication process with direct staff to develop, enhance, sustain, and improve the employees’ work performance.
Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring.
Implement strategies for effective team performance.
Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation.
Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner.
Lead and participate in program meetings as requested.
Engage clients to address issues that arise on the shift and document and communicate via written logs, face to-face meetings etc. to ensure appropriate staff are aware.
Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
Prepare performance appraisals for direct reporting staff.
Review and sign time sheets.
In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.
May coordinate and facilitate groups and trainings.
May develop content for client programming to maximize contract goals and performance targets.
May conduct initial intake or initial and/or periodic assessments of clients.
May prepare marketing materials for the program.
May reach out and market the program to the community to obtain resources for clients.
Task may be modified, expanded and/or assigned over a period.