Shift Supervisor (FT)

Dash In•Newark, DE

18h•Onsite

About The Position

Dash In, a Wills Group company, is redefining convenience through an elevated guest experience and high-quality, chef-inspired food service. This Supervisor role is built for smaller-volume locations and combines both front-of-house and back-of-house leadership to help keep the store running smoothly each day. If you enjoy leading by example, supporting a team, and creating a fast, friendly, and well-run environment for guests, this is a great opportunity to grow your leadership career with a brand that is going places. In this role, you’ll partner with the Store Manager to support daily operations, coach team members, uphold food and service standards, and help deliver a great guest experience across the entire store.

Requirements

Must be 18 years of age or older.
Must be eligible for work in the U.S.
High school diploma or equivalent/GED -or- ability to complete employer-paid GED program.
Minimum of 1 year of supervisory or leadership experience in retail, food service, or a related environment.
Ability to multi-task, prioritize, and problem solve in a fast-paced setting.
Strong guest focus with excellent communication and people skills.
Basic technology proficiency, including POS systems.

Nice To Haves

Experience working in both food service and retail environments.
Knowledge of food safety and kitchen operations.
Active ServSafe Certification (or willingness to obtain).

Responsibilities

Support the Store Manager in leading and developing a cross-functional team to deliver an outstanding guest experience and high-quality foodservice.
Oversee both front-of-house and back-of-house operations, ensuring smooth execution of service, food production, and store standards.
Train and coach team members across all areas, reinforcing expectations around service, food safety, and operational excellence.
Maintain Dash In brand standards, including cleanliness, food quality, safety, and guest engagement.
Proactively engage with guests, resolve concerns, and ensure a fast, friendly, and efficient experience.
Monitor store activity and customer flow, adjusting staffing and priorities to maintain service standards and minimize wait times.
Support inventory, ordering, and stock levels across both retail and foodservice areas.
Ensure kitchen and store environments are clean, organized, and operating safely, with properly maintained equipment.
Communicate effectively with store leadership regarding operational needs, staffing, and performance opportunities.
Execute daily tasks and priorities as directed by store leadership while stepping in to lead shifts as needed.

Benefits

Competitive Pay – Designed to recognize your contributions and performance.
Shift Differential – Additional hourly pay for overnight or select shifts, where applicable.
Employee Discounts – Discounts on fresh food, car washes, and select in-store items.
401(k) with Employer Match – Plan for your future with up to a 7% company match.
Profit Sharing Contribution – Annual company contribution to your 401(k), recognizing your role in our success.
Healthcare Benefit – $500 LifeBalance account annual benefit to support your well-being (for Part-Time Employees).
GED Completion Program – Fully employer-paid program available for eligible frontline roles (for Part-Time Employees).
Performance-Based Bonuses – Opportunities to earn additional compensation based on results (for Full-Time Employees).
Comprehensive Health Coverage – Medical, dental, vision, and health savings account (HSA) options (for Full-Time Employees).
Paid Time Off – Vacation, sick leave, and paid holidays, including floating holidays (for Full-Time Employees).
Parental Leave – Paid leave for birth, adoption, surrogacy, or foster care placement (for Full-Time Employees).
Education Support – Up to 100% employer-paid tuition reimbursement, plus a fully employer-paid GED completion program available for eligible frontline roles (for Full-Time Employees).
Charitable Gift Matching – Support the causes that matter most to you (for Full-Time Employees).
Vehicle Reimbursement Program – Mileage and expense reimbursement for work-related travel (for eligible roles) (for Full-Time Employees).
Employee Assistance Program (EAP) – Free, confidential resources for personal and professional support (for Full-Time Employees).
TicketsAtWork Discounts – Access to exclusive savings on travel, entertainment, and more (for Full-Time Employees).