Shift Supervisor - Delray Beach

ODYSSEY BEHAVIORAL GROUP•Delray Beach, FL

About The Position

Our outpatient programs provide clients with opportunities to expand independent living skills while increasing their responsibilities. Clients may admit directly to the outpatient programs or based on clinical need, may step down from intensive residential treatment. At Lifeskills Delray Beach: Outpatient, we offer a partial hospitalization program (PHP) as well as an intensive outpatient program (IOP). Clients can live in our transitional living community, Osceola House, while attending PHP and IOP. Relationships and Contacts Within the organization: Maintains frequent and close working relationships with the facility Executive Director, National Director of Admissions, Nursing team, Milieu Supervisor, facility leadership, peers, and vendors. Outside the organization: May initiate and maintain working relationships with clinical providers, referral partners, clients and vendors as needed and directed. Position Summary The Shift Supervisor is to supervise assigned residential staff, assist staff complete necessary paperwork, and facilitate good communication and leadership skills for use in client to staff interactions. Position will maintain guidelines for clients and staff, ensure that all apartment rounds are done, and that clients are adequately supervised at all time. Position will ensure clients attend all necessary groups, activities, and appointments. Position will coordinate client transportation, apartment maintenance, food shopping, and general client daily needs. Position will maintain optimum communication with Residential Supervisor and remain available for residential on call rotations.

Requirements

High School Diploma or equivalent and at least 3 years of experience in a mental health and/or substance abuse treatment setting.

Responsibilities

Demonstrates proper time management, supervisory, and communication skills with staff and clients.
Addresses and understands clients with mental health and/or substance abuse difficulties.
Supports the clinical staff in administering the level system for the clients.
Supervises residential staff in implementing program rules in a manner that is respectful of the client and their individual needs.
Manages staff schedules, daily operations, and client safety protocols.
Develops a professional rapport with clients through interactions that are firm, fair, and consistent.
De-escalates clients and remains solution-focused during crises.
Ensures that all paperwork and client reporting is appropriately completed by residential staff, including incident reports and shift reports.
Facilitates client groups as needed, including House Group, Morning Reflection, New Patient Orientation.
Assists with client admissions and discharges, as needed.
Maintains appropriate contact with Residential Supervisor and Clinical staff concerning client behaviors.
Takes accountability for successfully completing assignments or tasks.
Conveys information and ideas in a clear, meaningful, and timely manner.
Completes assignments or tasks and maintains client safety in a busy environment.
Effectively utilizes company computer programs.
Performs other related duties, as required and assigned.
Strong problem solving and analytical skills
Demonstrates a high level of follow through
Excellent verbal and written communication
Ability to exercise sound judgment and discretion