Shift Supervisor- 1st/2nd

Open Arms Care Corporation • Memphis, TN

6h

About The Position

Join a team that truly makes a difference—helping people with intellectual and developmental disabilities live their best lives today!

SUMMARY

To ensure an environment that encourages client teaching, mentoring, and coaching by all DSPs. Monitor active treatment, skill development, and growth of all clients. Responsible for DSP growth and development. Create a home that yields a clean, organized, welcoming environment. Be the liaison between the responsible site and all operational departments. Fiscal responsibility to include scheduling, purchasing, inventory, etc. Maintain all operational property in a respective manner.

Requirements

• High School Diploma required.
• Valid driver’s license required
• CPR certification required within 30 days of hire
• Certified in Professional Crisis Management (PCM) within 60 days of hire is required
• Effective communication, both oral and written skills required
• Effective time management skills required
• Ability to coach and train direct reports required
• Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc.

Nice To Haves

• Supervisory experience preferred.
• 3+ years of experience working directly with ID/DD clientele preferred
• Proficiency in Word, Excel and other computer applications preferred

Responsibilities

• Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
• Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
• Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
• On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
• Promote positive participation in client events, scheduled events, and outings.
• Supervise the Direct Support Professionals on shift and site.
• Complete on-call for the assigned shift on a rotating basis with counterpart.
• Submit required documentation, reports, assignments, etc., in a timely manner
• Assist SOM in the timely completion of Employee Development Plans
• Ensure compliance with assigned daily tasks for all employees on the assigned shift.
• Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
• Complete the onboarding training of new DSPs and others as assigned.
• Engage clients in ongoing, meaningful active treatment.
• Attend scheduled meetings, trainings, and committees as assigned by the SOM.
• Advocate for the clients in relation to their wants and needs.
• Ensure the implementation of the mission, vision and core values.
• Complete additional duties as assigned.

Benefits

• Personal satisfaction from serving others
• Competitive pay
• Paid Training
• Great Benefits: Medical, Pharmacy, Vision, Dental, Disability, Employee Assistance Program and Life insurance
• Paid Time Off
• Bonus Programs
• Tuition Reimbursement
• Professional Growth Opportunities
• 403(b) Retirement Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED