Facility Services: Shift Supervisor

Vinik Sports Group•Tampa, FL

13d•Onsite

About The Position

The Facility Services Shift Supervisor is a working-lead position that is responsible for the day-to-day planning and executing of all housekeeping and/or conversion needs. They will complete assigned tasks by performing duties personally or through delegation to Housekeeping Attendants and Conversion Technicians. The Facility Services Shift Supervisor will also be responsible for overseeing and leading staff to include coaching, performance feedback and disciplinary actions.

Requirements

High school diploma or GED required
Minimum 1 year of experience supervising a large, diverse staff
Demonstrated knowledge in the practice and procedures related to all areas of housekeeping and/or event set up, tear down and change overs
Possesses a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for all the types of events anticipated at the facility
Ability to work independently, exercising judgment and initiative
Effective written and oral communication skills
Excellent time management and decision-making abilities
Exceptional attention to detail
Experience using Windows and Microsoft applications
Ability to multitask, meet tight deadlines and work well under pressure
Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
This is an onsite role; flexibility to work a minority of time remotely.
Ability to work extended hours including late nights, holidays, and weekends as needed
Ability to lift/carry/move up to 50lbs
Ability to work in cold/hot indoor and outdoor temperatures
Ability to work in areas that can become crowded with equipment and/or people
Ability to climb ladders, kneel, bend, stoop and squat without any physical movement restriction
Ability to work comfortably at high heights using man lifts, truss, ladders, and catwalks
Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.

Nice To Haves

1 year of experience in a sports/entertainment venue preferred

Responsibilities

Support management with the coordination of personnel and daily activities involved in the successful execution of department operations on a designated shift
Participate in pre-shift meetings to facilitate team building, motivation, safety, training, company and event information sharing
Proactively communicate with staff to assure a high morale and positive work environment
Make recommendations to managers regarding performance recognition and rewards
Assist shift manager with scheduling of Facility Services staff to ensure deployments are prepared and filled according to shift and event housekeeping and/or conversion needs
Execute off-season summer projects and maintenance plans created by managers
Participate and assists in training employees on housekeeping and/or conversion “best practices”
Assure the health, safety and security of co-workers and guests by following and ensuring staff follow all operational and safety procedures, rules and OSHA standards
Assist managers in the investigation, reporting and recordkeeping of all accidents, safety violations and employee disciplinary incidents
Provide support with ongoing maintenance and care of all housekeeping and/or conversion equipment
Responsible for maintenance of SDS sheets for all chemicals and products, ensuring they are up to date and in the correct locations
Assist with inspection of building to ensure cleaning standards are maintained at a high level and building remains in a clean and safe state
Support department inventory process, resource/supply tracking and recordkeeping
Maintain effective working relationships with employees, contractors, guests and visitors
Remain flexible and adjusts to situations and exhibits unconditional professionalism
Perform other duties, as assigned
Assist in the oversight and leadership of housekeeping and conversion staff
Assist in the hiring, training, coaching and development of housekeeping and conversion staff
Assist with performance appraisals, reporting on employee performance issues and administration of disciplinary action