Shift Supervisor Surveillance - Beau Rivage

MGM Resorts International • Folsom, CA

11d • Onsite

About The Position

As a Shift Supervisor in Surveillance, you will lead the daily operations of the Surveillance Department, ensuring the safety, security, and integrity of the property at all times. This role plays a critical part in protecting our guests, team members, and assets while supporting fair gaming and regulatory compliance. Through vigilance, leadership, and discretion, you will help create a secure environment that allows unforgettable guest experiences to thrive.

Requirements

• Holds a High School Diploma or GED
• Leads with professionalism, integrity, and sound judgment
• Demonstrates 1+ years of prior relevant experience in surveillance or table games within a casino/hotel environment
• Exhibits prior supervisory experience in a surveillance capacity

Responsibilities

• Monitor casino operations and remain alert to suspicious activity, promptly reporting findings through proper channels.
• Identify procedural violations, potential cheating, or irregular activity that could impact company operations.
• Operate and oversee CCTV and digital surveillance systems, ensuring accurate video capture and evidence retention.
• Maintain video files and document incidents in accordance with departmental and regulatory standards.
• Coordinate shift schedules and oversee daily workflow to ensure smooth, uninterrupted operations.
• Report equipment issues and coordinate repairs to maintain full surveillance functionality.
• Supervise Surveillance Operators and Lead Operators, ensuring accurate documentation and consistent interpretation of incidents.
• Provide coaching and guidance to team members on table games and slot operations, as directed by department leadership.
• Maintain strict confidentiality regarding sensitive property, guest, and operational matters.
• Partner with regulatory agencies and participate in required training and development programs.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & Compensation Protection benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees