Shift Manager (PM) | Spark Academy

Heritage Schools, Inc. • Provo, UT

2d • Onsite

About The Position

Spark Academy is a co-ed, residential treatment program for adolescents specializing in neurodiversity. The students in Spark Academy struggle with challenges from high-functioning Autism Spectrum Disorder and other similar diagnoses.
The Shift Manager is responsible for fostering a positive and supportive environment for both staff and students in a residential treatment setting. This role involves overseeing the implementation of treatment plans, mentoring staff, and coaching students through their therapeutic progress. The Shift Manager ensures that all program components are consistently applied and aligns staff to meet operational and treatment goals. The position also involves conflict resolution, performance tracking, and supporting the emotional development of adolescents, while working closely with the Program Manager and Treatment Team.
Spark Academy is part of the parent company, The Heritage Community, located in Provo, UT. Originally founded in 1984, The Heritage Community is a long-standing and established, non-profit 501(c)(3) treatment program! So, if you're ready to join a team of dedicated professionals who are committed to helping teenagers succeed, apply now to become a life coach at Spark Academy!
Schedule: The flexible schedule at Spark Academy allows you to work around your commitments, while the competitive pay and engaging work make it a fulfilling and rewarding career choice. And with a fun and supportive team of coworkers, you'll never feel alone in your mission to make a positive impact on the lives of young people.
This position manages the evening shifts and will coordinate a schedule with the other PM Shift Manager.

Requirements

• A minimum of 6 months of relevant experience in residential treatment is required.
• Must be at least 21 years of age or older to apply.
• Physical ability to provide interventions, such as safety holds, when necessary.
• Proficiency in English (both written and spoken) required.

Responsibilities

• Develop and sustain a positive, engaging, and emotionally supportive work culture within the home.
• Build strong, personal relationships with students, coaching them through their treatment progression and providing emotional support.
• Implement clinical treatment plans as outlined by the Treatment Team, ensuring that staff understand and follow the expectations of these plans.
• Assist the Program Manager in leadership duties, including managing and training staff, overseeing operational aspects of shifts, and ensuring that Elevate Academy program components are executed effectively.
• Conduct quarterly evaluations and provide constructive feedback to staff for their continuous development.
• Consistently check in with team members to track their performance and offer support in their growth.
• Intervene in and mediate conflicts when needed, ensuring students receive the necessary support and guidance during challenging moments.
• Attend weekly Treatment Team meetings, providing reports on students' therapeutic progress and collaborating with the team to set strategic goals and objectives for each student.
• Demonstrate passion and vision in working with both students and employees, ensuring that treatment care objectives are met with high-quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed