Starbucks Shift Manager

Dufry Careers•Tulsa, OK

3d•$21 - $23•Onsite

About The Position

Our Starbucks Shift Manager will support TUL leadership in launching and operating our new Starbucks location while ensuring an exceptional guest experience. This role is responsible for maintaining operational readiness by upholding superior cleanliness standards, ensuring appropriate staffing levels, and consistently executing high hospitality and operational practices in alignment with established policies and procedures.

Requirements

Requires 2+ years of food service and/or customer service experience
Requires a minimum of 6 months of supervisory or lead experience in a restaurant, QSR, or production kitchen
Basic math skills and cash handling experience
Strong attention to detail, effective communication skills, and the ability to maintain operational standards while supporting team performance during assigned shifts
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Experience with POS systems and restaurant management software
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Responsibilities

Completes opening, daily, and closing procedures/checklists in accordance with company policies and procedures
Supervises day-to-day activities of associates within assigned restaurant or points-of-sale locations
Ensures display areas remain appropriately clean, stocked, and visually appealing throughout shifts
Monitors equipment functionality and reports maintenance needs to operations management.
Assigns work tasks and activities while participating in schedule preparation to ensure adequate shift coverage
Participates in interview processes and provides hiring recommendations to Operations Manager
Ensures all associates take mandated rest breaks and meal periods in compliance with labor regulations
Maintains current contact information for all restaurant associates
Operates cash register and processes transaction voids while following all company cash handling policies
Maintains proper cash security protocols at all times during shifts
Places orders for individual units, receives goods, and processes invoices accurately
Monitors inventory levels and reports discrepancies to management
Ensures compliance with all company adult beverage policies where applicable and trains staff on AB procedures
Monitors adherence to wellness and safety procedures while building awareness among team members
Reports safety concerns immediately to Operations Manager
Performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety