Shift Manager

Kwik Trip • West Okoboji, IA

1d • Onsite

About The Position

Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities they serve as a Shift Manager. This role involves delegating tasks, training coworkers, resolving customer complaints, troubleshooting register or transaction issues, setting an example for excellent customer service, ensuring the team focuses on achieving daily goals, assisting with merchandising, and most importantly, ensuring the highest quality of customer service daily. Kwik Trip has been recognized as a Top Workplace nationally and in the states where it operates, living by its mission of treating others as they would like to be treated and striving to make a difference in people's lives. The company is family-owned and shares 40% of pre-tax profits with all coworkers. Teams are described as fun, ambitious, and energetic, making work enjoyable and brightening guests' days. Kwik Trip offers various career paths, including Retail Leadership, and many Shift Managers have advanced to new challenges and leadership roles within the company. Established in 1965, Kwik Trip, Inc. is a family-owned, Midwest company dedicated to serving guests and coworkers while treating everyone like family. It is also an Equal Opportunity Employer.

Requirements

• Great people skills
• Enjoy a fast paced work environment
• Ability to problem solve challenges and shift priorities quickly
• Desire to help others
• Maintain a clean and inviting store
• 6 months retail experience including customer service and money handling
• Ability to get others motivated to complete tasks and meet goals
• Lift up to 50lbs
• walk/stand up to 8-10 hours per day

Responsibilities

• delegate tasks
• train coworkers
• resolve customer complaints
• troubleshoot register or transaction issues
• set the example for excellent customer service
• ensure the team focuses on achieving daily goals
• assist with merchandising
• ensure that the highest quality of customer service is being met on a daily basis

Benefits

• 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability
• comprehensive benefits package
• health insurance
• 401k
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed