Shift Manager- Beverage Department- Border Casino

Traditions Hospitality Group • Thackerville, OK

1d • Onsite

About The Position

As a Shift Manager, you will oversee the daily operations of the establishment, ensuring exceptional service and a positive experience for both guests and team members. This role offers an opportunity to grow and thrive within the organization, supported by a training program, mentorship, and encouragement in a dynamic, vibrant, and exhilarating environment.

Requirements

• Must be at least 21 years of age.
• Must be able to obtain a Gaming license.
• Must be able to obtain an ABLE license.
• Minimum of 2 years of experience in a supervisory role within the hospitality, beverage, or food service industry.
• Strong leadership and communication skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to work varying shifts, including nights, weekends, and holidays.
• Maintain a professional appearance at all times by adhering to the establishment's dress code standards, ensuring a polished and professional image is presented to guests.

Responsibilities

• Supervise and coordinate the activities of staff during assigned shifts, including front-of-house and back-of-house operations.
• Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
• Train and mentor team members to uphold service standards and deliver outstanding guest experiences.
• Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
• Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.

Benefits

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED