Shift Manager

Group One, LLC & Affiliated Companies (Omni-Serv)•Newark, NJ

just now•$22 - $26•Onsite

About The Position

Omni-Serv partners with the passenger airlines industry and carrier services to perform various aviation roles. Omni-Serv is in search of a Shift Manager available for full-time work with a flexible schedule at Newark Liberty International Airport. We are looking for a candidate who can maintain a professional demeanor, are team players, and have a positive and “can do” attitude. Scope of Work: The Shift Manager serves as the primary point of contact during their assigned shift and ensures operational continuity. This role oversees and supports daily operational activities during assigned shifts. Collaborates with airport authorities and internal teams to uphold high levels of service excellence. In addition, the position is responsible for handling administrative duties and fostering a culture of accountability, integrity, and professionalism throughout the organization.

Requirements

Minimum 3 years of airport operations experience preferred
At least 1–2 years in a supervisory or leadership experience
Familiarity with FAA, TSA, OSHA, and airport regulatory requirements
Ability to work in a fast-paced, high-pressure environment
Strong leadership, communication, and problem-solving skills
Flexible availability, including nights, weekends, holidays, and inclement weather
Knowledgeable in software such as Microsoft Office Suite and operational reporting systems
Valid US driver's license with at least 3 years of experience- approvals and final decision is subjected to our automobile insurance carrier's criteria
Ability to work outdoors in varying and inclement weather conditions, including heat, cold, rain, and snow
Requires standing, walking, lifting (up to 50 lbs), and frequent movement

Responsibilities

Provide leadership and oversight to employees to ensure operational efficiency
Support on-boarding and training of new employees
Address and resolve operational issues, delays, and service disruptions
Maintain accurate shift reports, incident logs, and operational documentation
Ensure proper staffing levels and reassign resources as needed
Enforce company policies, safety standards, and performance expectations
Collaborate closely with managers to address any operational issues and or concerns
Conduct daily rounds to ensure contractual operational shift staffing needs are satisfied
Lead, inspire and foster a culture of accountability, excellence, and collaboration