Shift Manager

Zaxby's • Jackson, TN

49d

About The Position

A Shift leader directly supports all Zaxby's managers and team members as an active leader who embodies the Zaxby's mission statement, core values, and company culture. A BOH Shift Leader is an expert dedicated to creating encore guest experiences thru serving superb quality food in a manner that is fast, presentable, and safe to eat. The job requires an expert level performance of all kitchen stations, food preparation procedures, and cleaning procedures. A BOH Shift Leader is a mentor to less skilled employees and provides constant training to guarantee that correct BOH procedures are continuously practiced. A Shift Leader understands their leadership support role, communicates effectively with employees, and maintains a positive attitude toward management supervision and performance feedback.

Requirements

• Exemplifies honesty and integrity thru actions and demonstrates a clear alignment with the Zaxby's mission statement, core values, and company culture to encourage the growth of others, and the building of meaningful relationships.
• Dedicated to customer service excellence.
• Can lead in a fast- paced environment and willingly helps team members at any time.
• Acts as a role model and train/mentor for multiple BOH cooks in a team-based environment.
• Willing to support management goals and continuously practice/teach correct BOH procedures.
• Able to solve minor BOH problems to continue the process of operational productivity.
• Punctual, dependable, and with reliable transportation for completing each assigned shift.
• Understands Zaxby's safety policies and procedures including necessary MSDS information.
• Must be able to lift 50 pounds and stand for extended periods of time.

Responsibilities

• Manages the flow of food at any rate, always being conscious of acceptable "ticket times ", food waste, and food holding periods.
• Performs each kitchen station with a master skill level.
• Continuously trains and monitors BOH employees to guarantee Zaxby's standards for high quality food and safe preparation are upheld.
• Accurately prepares any food prep item so the kitchen runs smoothly without bottlenecks.
• Trains others on the proper food procedures and the value of observing FIFO procedures.
• Performs daily, weekly, monthly, maintenance task as requested by management.
• Oversees and assists all BOH employees to complete the BOH checklist by each shift's end.
• Can perform the Time- Temp Log as requested by management.

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 251-500 employees