Shift Manager

Symbotic•Manchester, PA

4d•$71,000 - $97,900•Onsite

About The Position

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. Symbotic is looking for a Shift Manager to lead the daily activities of the site operations team focused on day-to-day activity, safety, and quality. Our Shift Manager will be a key partner and leader at our customer’s site. The Shift Manager reports to the Automation General Manager and is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.

Requirements

Associate or bachelor's degree in Logistics, Supply Chain, Manufacturing, or Industrial Automation or equivalent work experience.
equivalent work experience.
Minimum of 3 years of experience in management and operations manufacturing or related field.
Strong knowledge of automation, warehousing, and business processes.
Brings strong leadership skills with ability to motivate cross-functional or cross-facility groups.
Regularly interacts with executives and customers to influence and drive operational excellence.
Ability to work independent of supervision following maintenance procedures and manuals.
Knowledge of Microsoft Office Suite.

Responsibilities

Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.
Manage a team of hourly and salaried employees to support the customers' hours of operations.
As the system operates at various levels, execute standard operating procedures to drive performance enhancements, adjusting to changing business conditions as required.
Ensures proper staffing of all functions for the established operating pattern, training and development of employees, setting goals and objectives. This includes evaluating performance by preparing performance reviews.
Coach the team to respond effectively to issues/problems in the system.
Develop standards, processes, procedures and documentation for dealing with specific problems.
Train and enhance the performance of the team members.
Regularly assess the performance of team members.
Train and motivate employees to exceed customer expectations.
Communicate regularly with the local customer management team as well as the teams at Symbotic headquarters.
Monitor system performance, report on trends of problems and present solutions.
Monitor and provide defined KPI reporting based on contractual agreements.
Conduct accident investigation per company guidelines and use judgment and discretion to make findings and document them.
Other duties as assigned.