Shift Manager, Count Room

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

2d•Onsite

About The Position

Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Slice and Mojoe as well as a burger and wing joint named Flying Cow. Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests. Job Summary: Under the direction of the Director of Cash Operations, the incumbent, either personally or through subordinates, is responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Soft Count Room and currency counting equipment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!

Requirements

High school diploma or equivalent as well as five (5) years supervising a money room or count room or a combination of education and/or experience.
Must be computer literate which includes operation of a windows computer, excel, word, and custom in house programs.

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Ensures the safeguarding of the Company’s assets.
Directs the collection, sorting, counting and recording of gaming results, the transfer of funds to the vault, and the overall operation and maintenance of the Soft Count Room and currency counting equipment.
Reports all variances to the Director of Cash Operations.
Assists in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Promotes positive public/employee relations at all times.
Performs all other related and compatible duties as assigned
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.
Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
Stay abreast of the current trends and practices within area of responsibility and communicate pertinent information to management, peers, direct reports and team members as appropriate.
Maintain a safe, professional, and positive work atmosphere.
Perform other duties as assigned.