Papa Johns Shift Leader

Papa Johns-posted 2 days ago
Full-time • Mid Level
Clackamas, OR
501-1,000 employees
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The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and guest service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensure compliance with all federal, state, and local laws and ethical business practices.

  • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
  • Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
  • Consistently contributes to achieving the Company’s product goal.
  • Commits to meeting the needs and expectations of the restaurant’s guests, minimizes guest complaints and responds appropriately to guest needs.
  • Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety, and security.
  • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
  • Ensures adequate shift coverage for restaurant.
  • Provides immediate feedback and corrects problems when identified.
  • Maintains product quality, guest service, and performance responsibilities (such as ROIP readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
  • Execute cash management duties.
  • Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred
  • Previous restaurant shift lead experience preferred
  • Cash management; planning and organization; effective communication
  • Tips
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Fun, Fast paced environment
  • Ongoing training and opportunity for advancement
  • Papa John’s Discounts-on and off the clock
  • Flexible Schedules
  • Lucrative bonus plans for all Leadership positons
  • Health Care, Dental and Vision plans in accordance with the Affordable Care Act
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