Jimmy Johns Manager

Aradi Properties•Grand Prairie, TX

About The Position

As Jimmy John’s General Manager, you are responsible for overseeing and managing the daily operations. Celebrating team successes and coaching for better performance. Setting expectations and providing clear and continuous feedback. Creating an upbeat positive atmosphere during the shift that makes work fun, maintaining and enforcing Jimmy John’s safety and sanitation standards. You will be involved in training and supporting restaurant employees, ensuring that food is prepared in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to Jimmy John’s.

Requirements

Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience or one year entry level retail management experience required.
Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Ability to handle fast-paced and high stress situations in the store
Willing to offer opinions and recommendations towards the store and employees

Responsibilities

Oversee day-to-day operations of the Jimmy John’s restaurant, including managing staff, handling customer complaints, and ensuring food and service quality.
Train and work alongside the team
Help manage food and labor costs
Maintain cleanliness and organization of the restaurant, following health and safety regulations.
Ensure compliance with company standards, policies, and procedures.
Handle administrative tasks, such as payroll, budgeting, and scheduling.
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests.
Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels