Shift Leader in Training

Jersey Mike's Burnsville•Burnsville, MN

2d•Onsite

About The Position

The Shift Leader at Jersey Mike’s Subs supports the management team in running an energetic, fast-paced restaurant focused on quality and service. You’ll lead by example—motivating the crew, ensuring top-notch customer experiences, and maintaining operational excellence during your shifts. This is a hands-on leadership role ideal for team players ready to grow into management.

Requirements

Must be at least 18 years old
Flexible availability , including some evenings and weekends
Excellent Customer Service , communication, and teamwork skills
Dependable , Reliable, and Honest
Organized and self-motivated
Ability to lead by example and foster a positive work environment
Basic math and cash-handling skills
Prior experience in food service, restaurant, or retail leadership preferred

Responsibilities

Provide exceptional customer service
Lead and motivate team members to deliver exceptional service and high-quality products
Learn to supervise and direct crew during shifts, ensuring all tasks are completed efficiently
Maintain a clean, organized, and safe restaurant environment
Prepare and serve subs according to Jersey Mike’s standards
Ensure food safety, cleanliness, and sanitation procedures are always followed
Handle customer inquiries and resolve issues professionally
Manage cash handling and daily register procedures accurately
Assist with inventory, restocking, and prep duties as needed
Support the training and development of crew members
Communicate effectively with management regarding daily operations and team performance