Shift Lead (De-railed Diner)

Las Vegas PetroleumRobertsdale, AL
3d

About The Position

The Shift Lead plays a key role in the daily operations of Derailed Diner. You’ll lead by example, keep the team on track during shifts, and ensure every guest leaves satisfied. You're the go-to person when the manager’s off duty and the one who helps make sure everything runs smoothly.

Requirements

  • Previous restaurant or food service experience (leadership experience a plus)
  • Strong communication and leadership skills
  • Ability to stay calm and efficient under pressure
  • A positive attitude and team-first mindset
  • Willingness to work flexible hours, including nights, weekends, and holidays
  • Must be dependable, punctual, and professional

Responsibilities

  • Supervise team members during shifts and ensure efficient service
  • Open and/or close the diner following proper procedures
  • Ensure cleanliness and food safety standards are maintained
  • Provide training, guidance, and support to team members
  • Handle customer concerns and resolve issues professionally
  • Monitor shift performance and help maintain labor and food cost goals
  • Assist with inventory checks and restocking as needed
  • Report shift updates, incidents, or concerns to management
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