Shift Lead (Jimmy Johns- Decatur & Post)

Las Vegas PetroleumLas Vegas, NV
13d

About The Position

Key Responsibilities: Team Leadership: Supervise crew during shifts Train and mentor team members Motivate staff to meet service and cleanliness standards Customer Experience: Ensure guests have a great experience every time Resolve customer issues in a friendly and efficient manner Operations: Manage opening and closing duties Monitor food prep and cleanliness Ensure compliance with food safety and sanitation guidelines Cash Handling: Operate the cash register and handle transactions accurately Perform shift cash reconciliations

Requirements

  • 1+ year in a food service or retail environment (leadership experience is a plus)
  • Strong communication and leadership skills
  • Ability to stay calm under pressure and lead by example
  • Must be able to work nights, weekends, and holidays
  • Ability to lift 30–50 lbs and stand for long periods

Responsibilities

  • Supervise crew during shifts
  • Train and mentor team members
  • Motivate staff to meet service and cleanliness standards
  • Ensure guests have a great experience every time
  • Resolve customer issues in a friendly and efficient manner
  • Manage opening and closing duties
  • Monitor food prep and cleanliness
  • Ensure compliance with food safety and sanitation guidelines
  • Operate the cash register and handle transactions accurately
  • Perform shift cash reconciliations
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