Key Responsibilities: Team Leadership: Supervise crew during shifts Train and mentor team members Motivate staff to meet service and cleanliness standards Customer Experience: Ensure guests have a great experience every time Resolve customer issues in a friendly and efficient manner Operations: Manage opening and closing duties Monitor food prep and cleanliness Ensure compliance with food safety and sanitation guidelines Cash Handling: Operate the cash register and handle transactions accurately Perform shift cash reconciliations
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