Shift Lead / Key Holder

Drybar Shops•Austin, TX

About The Position

💛 Now Hiring: Shift Lead (Keyholder) at Drybar 💛 Location: Domain AustinPosition Type: Full-Time Ready to take the lead and bring the blowout magic?If you're obsessed with amazing customer service, love lifting others up (literally and figuratively), and thrive in a fast-paced, fun-loving environment, we want you as our next Drybar Shift Lead! ✨ About Us Drybar is more than just beautiful blowouts. We're a movement that started in Brentwood, CA and has grown into 125+ shops across 30+ markets—and counting! Our motto says it all:No cuts. No color. Just blowouts.We focus on one thing and do it better than anyone else. If you're ready to be a part of a supportive, driven, and stylish team, you’re in the right place. 🚀 What You’ll Do as a Shift Lead: Be the go-to leader on shift—guiding the team and keeping the shop energy high from check-in to checkout Manage the daily flow—assigning clients to Stylists, organizing breaks, and keeping everyone in sync Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers Create a positive, solution-focused environment and model Drybar’s commitment to excellence Support the front desk by providing Pipeline info and staying current on promotions and merch May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained) 🌈 What We’re Looking For: High school diploma or equivalent 1+ year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting Proven leadership ability—you’ve led a shift, trained teammates, or managed operations before A current cosmetology license is a plus (but not required) Passion for customer service and a people-first mindset Understanding of inventory and basic loss prevention practices Excellent time management—you know how to prioritize and delegate like a boss A team player with stellar communication and problem-solving skills Motivated, upbeat, and reliable—you bring the good vibes every day Willing to undergo background checks as required by law 🎁 Perks of Being a Shift Lead: Fun, team-focused atmosphere Opportunities for growth (hello, future Shop Manager!) Employee discounts on products and services Ongoing training and development A place where your leadership truly matters Sound like your kind of gig?Apply today and start leading with style at Drybar. 💛

Requirements

High school diploma or equivalent
1+ year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting
Proven leadership ability—you’ve led a shift, trained teammates, or managed operations before
Passion for customer service and a people-first mindset
Understanding of inventory and basic loss prevention practices
Excellent time management—you know how to prioritize and delegate like a boss
A team player with stellar communication and problem-solving skills
Motivated, upbeat, and reliable—you bring the good vibes every day
Willing to undergo background checks as required by law

Nice To Haves

A current cosmetology license is a plus (but not required)

Responsibilities

Be the go-to leader on shift—guiding the team and keeping the shop energy high from check-in to checkout
Manage the daily flow—assigning clients to Stylists, organizing breaks, and keeping everyone in sync
Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards
Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous
Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers
Create a positive, solution-focused environment and model Drybar’s commitment to excellence
Support the front desk by providing Pipeline info and staying current on promotions and merch
May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained)