Shift Lead-3

Convive Brands•Madison, NY

10h•Onsite

About The Position

Le Pain Quotidien means the daily bread, representing more than sustenance but a way of life where friends gather around communal tables to share food and conversation. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands, including Le Pain Quotidien, Little Beet, and Little Beet Table. Convive operates over 60 restaurants nationwide and aims to build significant enterprise value through organic growth and acquisition as a patient, long-term investor-operator.

Requirements

3 to 6 months of related restaurant experience or training
Ability to speak, read, and understand the primary language(s) of the work location

Nice To Haves

Experience with POS systems, especially Toast, a plus
Flexibility in schedule is highly preferred but not required
Ability to be cross‐trained in all areas of the dining room and retail space preferred

Responsibilities

Provide friendly and attentive service to all guests throughout the entirety of the visit
Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
Anticipate guest needs and note any preferences provided by the guest
Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
Prepare drinks for the dining room, as needed
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
Organize money and receipts throughout the shift in adherence with the cash handling policy
Keep all areas of the restaurant clean and organized by following cleaning checklists
Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location