Shift Lead - Panda Express - Denver International Airport- Full Time

Concessions International•Denver, CO

1d•Onsite

About The Position

Essential Duties/Responsibilities: 1. Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards. 2. Communicates, explains and suggestively sell menu offerings, products, and promotions to guests. 3. Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions. 4. Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards. 5. Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager. 6. Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance. 7. Adheres to and ensures all company policies, procedures and safety guidelines are followed. 8. Support the training of associates to ensure that unit standards, sales and customer service are maintained. 9. Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists 10. Follows safe food handling and proper hygiene practices. 11. Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately. 12. Performs other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.

Requirements

High school diploma or general education degree (GED); 1-2 years previous customer service and supervisory experience or an equivalent combination of education, training, and experience
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to effectively communicate information individually and in small group situations to customers and co workers.
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.
Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.

Responsibilities

Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.
Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.
Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance.
Adheres to and ensures all company policies, procedures and safety guidelines are followed.
Support the training of associates to ensure that unit standards, sales and customer service are maintained.
Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists
Follows safe food handling and proper hygiene practices.
Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
Performs other duties as assigned.