Shift Coordinator 2

RR Donnelley•Aurora, CO

7d•$22 - $33

About The Position

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. 2nd Shift Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met. Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions. Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management Inspect products and/or shipments to verify conformance to specifications Review and approve machine set ups, production samples, and/or shipments as necessary Identify and report opportunities for continual improvement When necessary, attend production meetings and/or confer with other departments to coordinate production activities Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood. Ensure the “Quality Policy and Objectives” are understood and achieved Quality Monitors quality counseling guidelines to ensure shift managers are current with any positive counseling as needed. Follows inspection checklist and records any identified defects. Follow established quality Standard Operating Procedures (SOP) to ensure produce meets quality conformance specified by the customer. Perform visual inspection of printed materials for defects, such as loose, torn, or wrinkled pages, missing staples, incorrect bindings, printing defects, etc. Perform “samples” selection and package for shipment. Identify potential issues and involve department Lead and/or management to determine an appropriate solution. May assist with disposition of defective or non-conforming product. Work closely with the Sales Rep and CSR on any customer issues. CQT Handle any customer complaints Issue credit on bad product, credit and rebill job that has been billed wrong. Issue call tags on product that need to be inspected to determine if there is an issue with the finished product. · EQT Reliance Enter Corrective Action (CAPA) Make sure all employees are completing Employee Training. Ensuring that all SOP’s are up to date. · Shipping Create orders to ship in WCSS Key ship in WBS Ship LTL & TL truck shipments Uber Freight Portal UPS Freight Line Ship UPS and FEDEX Adjust in transit inventory · Vault Receive and ship jobs Cycle counting Inventory · Purchasing Allocate paper to jobs to move to production Inventory for purchasing, tape, film wrap, stitch wire, transfer

Requirements

High School Diploma or GED preferred
2 or more years of experience in a manufacturing/operations environment
Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
Must have proficient knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments
Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to compute rate, ratio, and percentages
Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Responsibilities

Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.
Maintain positive and effective relationships with employees.
Direct employees to the appropriate manager regarding policy questions.
Ensure compliance with all safety regulations, quality standard, policies and procedures.
Report any problems, potential problems, hazardous situations to management
Inspect products and/or shipments to verify conformance to specifications
Review and approve machine set ups, production samples, and/or shipments as necessary
Identify and report opportunities for continual improvement
When necessary, attend production meetings and/or confer with other departments to coordinate production activities
Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.
Ensure the “Quality Policy and Objectives” are understood and achieved
Monitors quality counseling guidelines to ensure shift managers are current with any positive counseling as needed.
Follows inspection checklist and records any identified defects.
Follow established quality Standard Operating Procedures (SOP) to ensure produce meets quality conformance specified by the customer.
Perform visual inspection of printed materials for defects, such as loose, torn, or wrinkled pages, missing staples, incorrect bindings, printing defects, etc.
Perform “samples” selection and package for shipment.
Identify potential issues and involve department Lead and/or management to determine an appropriate solution.
May assist with disposition of defective or non-conforming product.
Work closely with the Sales Rep and CSR on any customer issues.
Handle any customer complaints
Issue credit on bad product, credit and rebill job that has been billed wrong.
Issue call tags on product that need to be inspected to determine if there is an issue with the finished product.
Enter Corrective Action (CAPA)
Make sure all employees are completing Employee Training.
Ensuring that all SOP’s are up to date.
Create orders to ship in WCSS
Key ship in WBS
Ship LTL & TL truck shipments
Uber Freight Portal
UPS Freight Line Ship UPS and FEDEX
Adjust in transit inventory
Receive and ship jobs
Cycle counting
Inventory
Allocate paper to jobs to move to production
Inventory for purchasing, tape, film wrap, stitch wire, transfer