Shift Coordinator

180 Degrees Inc•Minneapolis, MN

10d•$18 - $22•Onsite

About The Position

We are seeking 1 full-time overnight Shift Coordinator and 2 part-time Shift Coordinator with rotating weekends. Clifton Place serves adult men who are transitioning from incarceration and are under community supervision. Many residents have experienced long-term system involvement, trauma, substance use, housing instability, and disrupted access to healthcare and employment. The Clifton Place Shift Coordinator is actively engaged in the facility and building relationships with the residents who are stabilizing their lives, meeting court-ordered conditions, and building the skills, connections, and confidence needed to live safely and independently in the community. This work requires consistency, boundaries, empathy, and a strong belief in people’s capacity for change. The Clifton Place Shift Coordinator holds responsibilities in three key areas: overseeing residents within the facility; managing residents outside the facility; and administrative and program-related tasks. The shifts are typically 8-hours, including evening or overnight schedules, with on-call duties and flexibility to cover open shifts when required. The Shift Coordinator is a direct care role and the primary point of daily engagement with residents at Clifton Place. Shift Coordinators create safety, stability, and connection through consistent presence, relationship-building, supervision, and skill modeling. This role involves high levels of resident interaction, relationship building, milieu management, de-escalation, and daily living assistance, while supporting case management goals and maintaining accurate documentation. Shift Coordinators do not provide clinical services and do not carry caseloads but play a vital role in supporting adult men who are transitioning from incarceration through day-to-day interactions. This position does not have direct reports.

Requirements

Associate degree in Corrections, Criminal Justice, Sociology, Psychology, Social Work, Education or related behavioral science field and one-year paraprofessional experience in corrections or human service agency; relevant work experience can be substituted in lieu of education on a year-for-year basis.
Knowledge of working in a correctional setting.
21 years of age.
Ability to pass a criminal background study.
Must be able to lift, reach, bend, stoop, kneel, and use flights of stairs.
Must be able to walk regularly and frequently, including ascending and descending flights of stairs, to conduct safety checks.
Lifting and physical requirements as required for kitchen and meal preparation duties; and as required to perform the essential functions of this position.
Ability to build rapport with residents while maintaining boundaries.
De-escalation, crisis response, and conflict-resolution skills.
Ability to prioritize and multitask in a fast-paced environment.
Strong observational and communication skills.
Basic food preparation skills.
Basic computer skills and ability to complete electronic documentation.
Familiarity of community resources related to housing, employment, mental health, chemical health, and justice-system reentry.
Ability to build professional, respectful relationships with residents and external partners.
Clear verbal, non-verbal, and written communication skills.
Strong time management and organizational skills.
Ability to remain calm, thoughtful, and effective in high-stress or crisis situations; ability to work under stress and use discretion in making decisions.
Ability to assess social, emotional, mental health, and practical needs while maintaining professional boundaries.
Knowledge of community resources and other programs available to residents such as chemical dependency programs, mental health treatment, education programs, individual counseling, cognitive skills groups, and culturally specific services available in the community.
Ability to establish and maintain positive working relationships with residents, coworkers, law enforcement officials, probation officers, judges, and treatment providers.
Ability to advise and support individuals in crisis situations and make decisions that lead to de-escalation and resolution.
Ability to assess a person’s social, economic, emotional, mental health, and practical needs.
Familiarity of applicable Minnesota statutes and rules governing residential and reentry programs, including Minnesota Rules Chapter 2960 and PREA standards, or the ability and willingness to learn and apply these requirements in daily practice, documentation, and resident interactions.