Shelter Staff (Full-Time Day)
About The Position
Are you passionate about supporting vulnerable populations and creating a safe, supportive environment for those in need? Our organization is looking for compassionate, motivated individuals to join our Shelter Staff team. In this vital role, you'll be at the heart of shelter operations, helping to maintain a secure and welcoming space for both clients and volunteers. As Shelter Staff, your main responsibility is ensuring the safety and well-being of the shelter's residents. You will utilize your skills in crisis intervention, trauma-informed care, and de-escalation techniques to assist clients through their challenges, working closely with them to resolve conflicts and navigate their day-to-day lives in the shelter. Ongoing professional development and training will be provided to support your growth in these areas. In addition to client interaction, you'll help manage daily shelter operations, including cleaning, organizing, and meal setups. Strong communication is key, as you will report observations and incidents to the shelter leadership team to ensure proper follow-up. By creating a calm, structured environment, you'll be making a lasting impact on the lives of the individuals we serve.
Requirements
- A background in social work, psychology, human services, or related fields
- Experience working with homeless populations
- Ability to remain calm under pressure
- Ability to work well independently
- A compassionate approach to working with diverse communities
Responsibilities
- Ensuring the safety and well-being of the shelter's residents
- Utilizing skills in crisis intervention, trauma-informed care, and de-escalation techniques to assist clients through their challenges
- Working closely with clients to resolve conflicts and navigate their day-to-day lives in the shelter
- Managing daily shelter operations, including cleaning, organizing, and meal setups
- Reporting observations and incidents to the shelter leadership team
Benefits
- Generous PTO
- Medical, Dental, and Vision insurance (employee premiums paid by TSW)
- IRA with 3% employer match
- Free non-urgent primary and mental health care via First Stop Health (virtual visits)
- Access to two Employee Assistance Programs
- Educational Assistance Program
- Discounts on pet insurance, travel, entertaining, shopping, and local restaurants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
