Shelter Relief Overnight Worker

HOUSING FORWARD•Oak Park, IL

6d•Onsite

About The Position

JOB SUMMARY: The shelter relief person will work directly with homeless men, women and families in Housing Forward Emergency Shelter. The staff works with volunteers to ensure that the shelter clients are safe during the overnight, and that they are prepared to leave the shelter at the designated time. The position is part time staffs the overnight shift, 10:00pm to 7:00am and some evenings 6:30pm to 10:00pm in the shelter.

Requirements

High School Diploma or equivalent.
One-year social service experience preferred.
Candidates must have strong problem-solving skills and the ability to respond appropriately in a crisis situation.
Candidate should have a flexible schedule, as the position requires some on-call availability. Candidate must be on time for shift to relieve volunteers of their shelter duties.
Must have smart phone to utilize Agency communication and collaboration tools.

Nice To Haves

One-year social service experience preferred.

Responsibilities

Ensure the safety and security of the shelter clients.
Monitor the shelter area and restrooms.
Register late arriving guests.
Reheat dinners or prepare sandwiches for late arrivals.
Manage any urgent or crisis situations that may arise overnight.
Notify the manager on call and complete incident report or other documentation.
Prepare coffee and work with the 5:00am breakfast shift to get breakfast shift available.
Wake up guests at the appointed time.
Complete a Shift Log providing a brief summary of the shift.
Maintain client confidentiality.
Maintain appropriate boundaries with clients at all times.
Report any safety or client problems to the Shelter Manager.
Reinforce Emergency Shelter rules.
Participate in training and in-services approved by the Shelter Manager.
Perform other duties as assigned.