Relief Emergency Shelter Counselor

Center for Youth Services•City of Rochester, NY

22d

About The Position

The Relief Emergency Shelter Counselor is responsible for supporting and managing a caring 24.7 youth shelter environment including: supervision of residents, one-to-one counseling, teaching independent living skills, preparing meals with residents, facilitating recreational outings, and general upkeep of the house itself. This coverage is provided in the absence of full-time staff to ensure coverage of the established staffing pattern, or as an addition to the full-time team as deemed necessary by the Shelter Managers.

Requirements

Basic knowledge of various counseling approaches and techniques
Good verbal and written communication skills
Sensitivity to cultural issues and needs of youth from diverse backgrounds
Ability to establish and maintain positive relationships with residents and staff
Knowledge of adolescent development
Ability to remain objective in crisis situations
Must have a valid driver's license and driving record that meets the requirements of agency insurance provider
High school diploma or GED plus one year of Human Services experience, preferably working with youth
Candidates must be able to participate in the maintenance of The Center House facility and grounds and be able to operate the agency vans
The shelter is a three-story residence and candidates must be able to be autonomously mobile and able to work anywhere within the facility

Nice To Haves

Microsoft Office: Basic

Responsibilities

Supervision of residents within the daily routine
Crisis prevention, resolution and intervention
After hours crisis phone counseling, intake, assessment, and referral
Documentation of critical information in staff log and resident files
Transportation to recreation and other outings, when assigned
Attend training and supervision sessions quarterly as required by state regulations, totaling 10 hours per year
Assist with maintenance of shelter facility and grounds
Maintain a caring and cooperative environment
Maintain client confidentiality consistent with agency policy
Other duties as assigned by Assistant Manager, or requested by Shift Charge staff