Shelter Operations Support Specialist - Glendale, AZ

A New Leaf•Glendale, AZ

1d•$20•Onsite

About The Position

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve. Job Summary: The Shelter Operations Support Specialist supports the daily operations of the Faith House Emergency Shelter by maintaining a safe, clean, and organized environment for residents, staff, and visitors. This role assists with facility readiness, supply coordination, basic needs support, and general operational tasks that help ensure program services run efficiently. The position collaborates closely with program staff to promote safety, dignity, and stability for individuals and families served by A New Leaf.

Requirements

High School Diploma or GED required.
Must Be At Least 21 Years of Age
Class One Fingerprint Clearance Card
Central Registry Background Check
Drug Screening
CPR/First Aid Certification
Valid Unrestricted Driver’s License
Current Auto Liability Insurance
39 Month Motor Vehicle Record
Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.

Nice To Haves

Experience in facilities support, shelter operations, environmental services, or related field preferred.
Experience working in a human services or residential setting is a plus.
Ability to work collaboratively within a team environment.

Responsibilities

Maintain cleanliness and sanitation of residential units, common areas, offices, and program spaces.
Prepare shelter units for occupancy and assist with move-in and move-out processes.
Monitor and maintain inventory of supplies, donations, furniture, and basic needs resources.
Assist with organizing and distributing donated items as directed.
Support facility safety checks and report maintenance or safety concerns.
Complete assigned logs, paperwork, and documentation accurately and timely.
Assist with scheduling and pickup of donations or supplies when assigned.
Operate agency vehicles in accordance with organizational policies when transportation duties are required.
Provide general operational support to program staff to maintain a trauma-informed and respectful environment.
Participate in required trainings and adhere to all organizational policies and procedures.
Perform other duties as assigned to support program operations.