Shelter Monitor (3450)

THE SALVATION ARMY•Fort Worth, TX

5d•$16 - $16•Onsite

About The Position

This position is responsible for: Plans, directs, and supervises the work of volunteers, community service clients and assigned staff; assists clients staying in the Corps shelter overnight and during the day; performs client intake procedures and prepares client intake records; monitors the activity of clients on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records including HMIS and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Requirements

High school diploma or G.E.D. required
One year experience performing security or social service work preferred
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
Ability to cultivate and maintain effective relationships with a diverse group of people and agencies to remain sensitive to their needs and concerns.
Ability to work independently and with limited supervision while enforcing established policies and procedures.
Ability to present a positive and professional image of The Salvation Army.
Ability to meet attendance requirements.

Nice To Haves

Valid State Driver’s License (Preferred)
Food Handlers Certification (or ability to obtain within established timeframe)
CPR and First Aid Certification (or ability to obtain within established timeframe)

Responsibilities

Plans, directs, and supervises the work of the Volunteers, Community Service work and assigned staff; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures; assists with both conducting performance evaluations and providing hiring/firing recommendations.
Assigns daily cooking, cleaning, and maintenance chores to clients/ staff and ensures completion of such; work as needed, participates in the cleaning and maintenance of facilities. Inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).
Answers telephone and responds to questions regarding the shelter operations.
Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains client roster; handles and monitors the security and accuracy of any monies received from clients.
Orients new clients to the program and prepares HMIS case records to facilitate case management, records daily statistics.
Over sees mealtimes; oversees showers times, assigns bed numbers; distributes towels, linens and personal hygiene it; secures and distributes client medications as required.
Administers client sexual offender checks, Breathalyzer testing, and drug testing of clients as needed.
Inputs client information into HMIS accurately and in accordance with established HMIS and ESG requirements and updates client files as needed; obtains client’s signature on forms as well as house rules and regulations. When required works with local municipality or county Community Development concerning computer data collection.
Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons, and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry. Helps refer clients to Ann’s place for counselling.
Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities.
Provides general social services support to longer-term shelter clients; meets with clients to keep track of progress in reestablishing themselves; refers clients to Social Services staff for further social services assistance and referrals.
Organizes and, when needed, connects with capable experienced volunteers to led small step groups.