Shelter Director - Olathe Family Lodge

The Salvation Army USA Central Territory•Olathe, KS

About The Position

The Shelter Director leads daily operations of the Olathe Family Lodge, supervising staff and volunteers while ensuring program, funder, and regulatory compliance. This position advances The Salvation Army’s mission by providing safe, accountable, and compassionate services to families experiencing homelessness.

Requirements

Bachelor degree social services or related field required.
Minimum of five years’ experience in social service field with at least two years’ experience working with the homeless population.
TSA Case Worker Certification (within 90 days of employment)
Skilled in conflict resolution
Good communication skills both orally and written
Must have good computer skills with both Word and Excel
Must be able to work independently and with other staff members
Ability to relate to others without being non-judgmental in approach allowing staff and residents their right to self-determination, and treating all with dignity and respect
Must have an interest and ability to work with persons of diverse racial, ethnic, and socio- economic backgrounds in a sensitive and culturally appropriate manner
Must possess the ability to solve complex problems, make appropriate judgments and decisions
Must possess the ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, volunteers, and families
Must possess a valid driver’s license from the state of residence.
Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Nice To Haves

Master’s degree in social services or related field preferred.

Responsibilities

Monitor program performance, including documentation, housing outcomes, and length of stay data, to ensure compliance, accountability, and continuous program improvement
Conduct intake screenings (move up in the list)
Recruit, train, monitor, and evaluate job performances of Family Lodge staff
Schedule, train, and supervise all family lodge staff and volunteers
Oversee shelter case management services, utilizing a Pathway of Hope approach for families residing in the shelter
Assist with writing, monitoring, and processing grants related to the shelter program and keeping track of the necessary schedule for submission
Ensure that pertinent information is entered into the Mid-America Assistance Coalition and Case Worthy reporting systems
Prepare and submit monthly data for statistical reporting to Corps leadership
Assist with budget preparation and monitor expenses and income for the shelter
Assist with shelter fund raising efforts as directed
Assist with developing and implementing shelter policies and procedures and update them as necessary
Meet all community health and safety requirements in relationship to State of Kansas and The Salvation Army guidelines/policies
Represent The Salvation Army and the Family Lodge in community settings, fostering strategic partnerships and promoting the organization’s mission.
Attend and present pertinent information regarding the shelter to the monthly Advisory Council
Partner with The Salvation Army’s Divisional and Kansas City Area Command social services departments attending sectional meetings and following up on recommendations from reviews and/or inspections
Schedule and chair regular shelter staff meetings or call staff meetings as
Attend monthly metro shelter director meetings, Homeless Services Coalition, and Continuum of Care meetings as well as be on committee of choice
Be conversant with and supportive of The Salvation Army mission and purpose of the Family Lodge